Wholesale FAQs
How do I get started?
How do I get started?
Complete our Wholesale Order Request Form below, and we’ll be in touch within 3–5 business days if your shop is a good fit.
Who can apply for a wholesale account?
Who can apply for a wholesale account?
We partner with retail shops, online stores, pop-ups, museum shops, and businesses that align with the Ohkay Collection brand and values. Wholesale purchasing is not available for personal use. All wholesale accounts are subject to approval.
What are your wholesale prices?
What are your wholesale prices?
Wholesale pricing and current availability are shared once your wholesale account is approved.
Is there a minimum order?
Is there a minimum order?
Yes.
We require a minimum of 10 units per item for wholesale orders.
We can also accommodate larger wholesale orders with a 4–6 week lead time, depending on product availability and order size. Please note any large order needs in your inquiry so we can plan accordingly.
How do you ship wholesale orders?
How do you ship wholesale orders?
All wholesale orders are shipped via USPS from Hawaiʻi.
Shipping costs are calculated based on order size, weight, and destination and will be included on your invoice.
Can I sell Ohkay Collection products online or in-store?
Can I sell Ohkay Collection products online or in-store?
Yes, approved wholesale partners may sell Ohkay Collection products both online and in-store. We ask that our products are represented thoughtfully and not sold at prices lower than our suggested retail pricing. This helps maintain consistent value for our brand and our retail partners.
Do you accept returns or exchanges?
Do you accept returns or exchanges?
All wholesale sales are final.
If your order arrives damaged or incorrect, please contact us within 5 business days of delivery so we can make it right.
Do you offer exclusivity?
Do you offer exclusivity?
We do not offer regional exclusivity at this time, but we value strong partnerships and are always happy to discuss opportunities for collaboration.
